In case the customers may communicate to us on returns or replacement through an email to firstname.lastname@example.org or by phone with a call to our number 9497023001 and avail return authorization number from our executive.
Returns for refund / replacement must be received back into the manufacturing unit within 7 days from the date of receipt of product along with the following information for processing;
We issue 100% no quibble money back gurantee on receiving the product with the above details.
Address of manufacturing unit:
Kerala Nutraceuticals Private Limited
Kerala Innovation Technology Zone
Refund / Replacement is not applicable in the following cases:
Exchange of unused products need to be communicated within 7 days and reach our manufacturing unit within 7 days from the date of receipt of product. Shipment charges of the same needs to be borne by customer. Customers need to share the details of couriers of products that they intend to exchange with us. The replacement of parcels from us would reach the customers within 5-7 working days from the date of shipment.